Steelcase Customer Story
Steelcase Customer Story: Featuring Horizon Healthcare Services and DS&D.
Horizon Healthcare Services, the oldest and largest health insurer in New Jersey, faced a challenge not uncommon in business: how could they accommodate more people in less real estate, yet create a workplace that better supports how people work today?
Before product and even design began, Steelcase Workplace Surveys were used to develop insights about how people used the current work environment, what was missing from it, how their work has changed, etc. A key finding: only 20% of worker’s time was spent in heads-down work, while 80% was spent in collaboration with others, and most of that time was with two to four people.
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Steelcase Customer Story - Horizon Healthcare Services
Horizon Healthcare Services, the oldest and largest health insurer in New Jersey, faced a challenge not uncommon in business: how could they accommodate more people in less real estate, yet create a workplace that better supports how people work today?
Before product and even design began, Steelcase Workplace Surveys were used to develop insights about how people used the current work environment, what was missing from it, how their work has changed, etc. A key finding: only 20% of worker’s time was spent in heads-down work, while 80% was spent in collaboration with others, and most of that time was with two to four people.
Read More...
Steelcase Customer Story - Horizon Healthcare Services 