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Kelly Hancock Appointed Director of Client Experience + Innovation at dancker
We are excited to celebrate Kelly Hancock as she takes on a new enterprise role as Director of Client Experience + Innovation for dancker. With her 35 years of industry experience and new insights gained by working closely with our sales leadership team across our community of brands, Kelly will represent a unified voice for enterprise sales on dancker’s Enterprise Business Leadership team. Her focus will be to ensure our continuous improvement efforts reflect our commitment to delivering meaningful, consistent, and innovative interactions across every client touchpoint.
Kelly will ensure that all of our efforts maintain a lens on the overall client experience —through strategic improvements, cross-functional collaboration, and a relentless focus on innovation and training. Kelly will ensure we have a broad view of our client base and fully understand market specific nuances.
We’re excited for Kelly and the contributions she’ll make to the organization in her new role. Her passion for people, collaborative spirit, deep industry knowledge, and inventive approach will be instrumental in shaping the future of our client experiences at dancker.