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Node with ShareSurface
Features
Design Story
DESIGNED FOR PARTNERSHIP
The exam room can support or prevent relationships of trust and understanding between doctors and patients from developing. Yet today’s exam rooms are designed for an old model of healthcare.
Steelcase Health research recently revealed five ways the exam room is failing doctors, patients, and family members; as a result introduces Node with ShareSurface, a clinician chair designed for partnership.
Insights
Observations
COMPROMISED INTERACTIONS
While exam rooms often host multiple participants—patient, clinician and family member—the current infrastructure doesn’t support eye-to-eye communication, reinforcing traditional hierarchy postures between clinician and patient, and minimizing opportunities for shared decision making.
COMPROMISED CONNECTION
When technology isn’t thoughtfully integrated in exam spaces, transitions between inputting data, sharing information and the physical exam become awkward and disjointed. With technology creating a barrier between patients and clinicians, patients connect less with the doctor and more with the back of a screen. This distances them from decisions regarding their own health outcomes.
COMPROMISED ERGONOMICS
The physical demands on nurses and doctors are high. In a single day, a clinician might travel between several exam rooms and multiple buildings. With little time to rest between appointments and a lack of ergonomic exam room seating options, a clinician’s physical wellbeing can become compromised.
Typical exam room seating consists of a rolling stool without a back or arm rests. This forces clinicians to prop themselves against walls and countertops—not only jeopardizing their physical health, but their safety as well.
For more product information about Node with ShareSurface, please visit steelcase.com