Originally published in Healthcare Facilities Today on June 1, 2020
Written by Steve Lang, President & CEO | dancker
While it was always recognized as useful, virtual technology has proven to be an irreplacable tool during the COVID-19 pandemic. Telehealth visits have been on the rise since the start of the pandemic, and are expected to reach more than one billion in 2020.
Telehealth technology provides many benefits for both patients and caregivers. Benefits include, but are not limited to:
- Given the current situation, reduced exposure to the Coronavirus (which also means a reduced need for personal protective equipment)
- Convenience and improved access to care for patients
- Healthcare is focused and provided when, where, and how a patient wants and needs it
- Physicians can experience better connectivity with their teams and consulting physicians
Virtual care can sometimes feel less human than an in-person visit, but that doesn’t mean everyone involved can’t have a positive experience. Patient’s experiences are largely dependent upon their physician and the space from which they operate. A physician’s space – including background, lighting, and sound – impact a patient’s feelings of safety, comfort and trust during a virtual visit.